Privacy Policy

Privacy Policy

Protecting your personal data is very important to us. This privacy policy informs you about how we collect, process and protect your data.

1. Responsible Entity

TREMP Cosmetics GmbH
Dorfplatz 1
6330 Cham, Switzerland
Email: info@trempcosmetics.com
Phone: 041 784 02 66

2. Collection and Processing of Data

We collect personal data when you visit our shop, place an order, or subscribe to our newsletter. This includes your name, address, email address, phone number, and payment information.

3. Purpose of Data Processing

Your data is used for:

  • Processing orders and payments
  • Sending order confirmations and delivery information
  • Customer service and communication
  • Improving our offerings (anonymized analysis)
  • Marketing (only with your consent)

4. Data Transfer to Third Parties

We only share your data with third parties to the extent necessary to fulfill the contract (e.g., shipping service providers, payment providers) or if you have given your explicit consent.

5. Services Used and Third-Party Providers

We use the following services on our website, which may process personal data:

  • Shopify (Shopify International Ltd., Ireland / Shopify Inc., Canada) – Shop system, hosting, order and customer management. Basis: Contract fulfillment.
  • Shopify Payments and TWINT – Processing of payments. Your payment data is processed directly by the respective payment provider. Basis: Contract fulfillment.
  • Google Analytics 4 (Google Ireland Ltd., Ireland) – Statistical evaluation of website usage to improve our offerings. Used only with your consent.
  • Google Ads Conversion Tracking (Google Ireland Ltd., Ireland) – Measuring the success of our advertisements. We use Google Consent Mode v2; tracking only occurs with your consent.
  • Meta Pixel (Meta Platforms Ireland Ltd., Ireland) – Measuring the success of advertisements on Facebook and Instagram. Used only with your consent.
  • Judge.me (Judge.me Ltd., United Kingdom) – Collecting and displaying product reviews and sending review requests via email after a purchase.
  • iubenda (iubenda S.r.l., Italy) – Managing your cookie consents and documenting proof of consent.
  • Google Workspace / Gmail (Google Ireland Ltd., Ireland) – Handling our email communication with you.

For providers based outside of Switzerland or the EEA, data transfer is based on appropriate safeguards (in particular, EU standard contractual clauses or recognized adequacy decisions).

6. Cookies and Consent

Our website uses cookies and similar technologies. Technically necessary cookies are used for the operation of the shop (e.g., shopping cart, checkout). We only use statistics and marketing cookies (Google Analytics 4, Google Ads, Meta Pixel) if you have consented via our cookie banner. You can revoke or adjust your consent at any time with future effect – via the cookie banner or our cookie settings.

7. Your Rights

You have the right to access, rectify, erase, and transfer your data, as well as the right to object to processing and to withdraw given consents at any time. To do so, please contact: info@trempcosmetics.com

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access. Our shop uses SSL encryption.

9. Applicable Law

The Swiss Data Protection Act (DSG) applies; where applicable, the EU General Data Protection Regulation (GDPR) also applies. For questions, please contact info@trempcosmetics.com.

Status: July 2026