Cancellation Policy

Cancellation Policy

We want to ensure you are completely satisfied with your TREMP Cosmetics purchase. Please review our cancellation policy carefully.

Cancellation Before Shipment

Orders can be canceled within 24 hours of placement, provided the order has not yet shipped. Please contact us via email as soon as possible to request a cancellation.

Cancellation After Shipment

Once an order has shipped, it cannot be canceled. In this case, you may return the item after receipt according to our return policy.

Refunds

Approved cancellations will be refunded to the original payment method within 5-10 business days.

Contact

For any questions regarding your order or cancellation, please contact our customer service team.